First of all, I would like to acknowledge our amazing supportive Helfi Gym community in Woolloongabba. The amount of supportive messages we have received has been heart warming. We appreciate your concerns for our team’s wellbeing during this once in a life-time unprecedented situation, that has given all of us a wake up call we will never forget.
Last Night's Government Announcement And How It Affects Us:
As you may have heard on last night’s (29th March 2020) government announcement, the opportunity for outdoor fitness in a small group setting was removed, and only one on one outdoor PT is currently available. As you can imagine, we have been absolutely inundated about many of our members and their family and friends wanting to do one on one outdoor PT. Because we are fully committed to safely comply with current government guidelines, we need to do this in a way so everybody interested, gets the opportunity to access this fairly and safely. If any of you are keen to enjoy a PT experience with one of our caring and amazing Fitness Professionals, let us know ASAP, and we can provide you more details..
Our Hearts Have Been Filled With So Much Gratitude:
We have been overwhelmed with so many generous offers to keep memberships active, just to support us. And our hearts have filled up with so much gratitude whenever we receive such beautiful gestures. As a team, we made the united decision to suspend/hibernate every member’s debit’s after the announcement of last Monday 23rd March COVID-19 lockdown. So please all be assured that absolutely no members will be billed until we will re-open our doors, once the government lifts the COVID-19 lockdown.
Supporting One Another With Creative Ideas:
As much as we are doing it really tough, we pride ourselves on supporting and finding ways to add value to our amazing community in any exchange. As much as many of you have insisted on continuing to keep paying your membership, it is not in our heart to do so, without making this a win-win. Many of you have been creative in offering ideas to keep your membership active, in an effort to support one another, and we are certainly open to that. Please be patient with us while we are working tirelessly to find the best ways we can make this happen for you and many of our members. As soon as we can, we will certainly liaise with you directly.
If any of you would still like to support us, and discuss any ideas for a win-win, to help one another, now is the time to please get in touch asap.
We Are Here For The Long Haul:
Thank you once again for your support and patience. We are here for the long haul, and look forward to keeping you updated.
The Helfi Team
Helfi Addiction 24/7 Fitness Centre